Author Archives: Dr. Jerry Waddle

We all strive to improve customer service.  Often we look at ways to make our customer service standout.  In our umbrella of customers we consider not only our external customers- clients and referring veterinarians but our internal customers as well- … Continue reading →

Veterinary oncologists are often faced with making important diagnostic and treatment decisions based upon reports of tumor biopsies. Unfortunately, veterinary medicine lacks standardization of guidelines for tumor biopsy submission, trimming, margin evaluation and reporting. Earlier this year a consensus article … Continue reading →

I recently returned from the Veterinary Cancer Society yearly meeting that was held this year in Albuquerque, New Mexico.  One initiative of the Veterinary Cooperative Oncology group is to develop consensus guidelines in veterinary oncology.  A current initiative is focused … Continue reading →

I wish I had known you were here earlier- We hear this on a regular basis from owners of patients that we treat.  Since we operate our specialty services on a referral only basis, we often wonder what triggers our … Continue reading →

As a referral hospital we have the opportunity to receive medical record information from many different veterinarians.   This information is critical to providing the best medical care for the patient as further decisions are made regarding diagnostics and treatment.  The … Continue reading →

As small animal veterinarians we all strive to provide the best in patient care for our patients and their owners.  A review of veterinary hospital websites shows how important we feel state of the art compassionate care is as a … Continue reading →

Communication between referring veterinarians and specialists is key to providing optimal veterinary care. We have started this blog to increase communications between ourselves and our referring veterinary community.